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FAQ

  • How long do your candles burn?
    At Kozydecors, we take pride in offering high-quality candles that provide long-lasting enjoyment. Our candles are designed to burn for approximately 10 to 50 hours, depending on the size and type of candle you choose. This burn time ensures that you can enjoy a cozy and inviting ambiance for multiple evenings. To get the most out of your Kozydecors candles, we recommend trimming the wick to 1/4 inch before each use and burning the candle long enough to allow the wax to melt evenly across the surface. This will help to maximize the burn time and ensure a clean, even burn. Explore our wide selection of beautifully crafted candles on our website to find the perfect addition to your home decor.
  • Are your candles hand made?
    Yes, 95% of our candle collections are handmade with care. We use high-quality soy wax and coconut wax to craft our candles, ensuring a clean burn and eco-friendly experience. Each candle is designed to bring warmth and beauty into your home while supporting sustainable practices.
  • How do I inquire about candle/wax melts wholesale for wedding and event occasions at Kozydecors?
    To inquire about candle and wax melt wholesale orders for weddings and events at Kozydecors, please follow these steps: 1. **Visit Our Website**: Navigate to our official Kozydecors website. 2. **Contact Us Form**: Go to the ‘Contact Us’ section where you will find a form designed for wholesale inquiries. 3. **Provide Details**: Fill out the form with necessary details, including your name, contact information, event date, and specific product interests such as candle types, scents, and quantities. 4. **Customization Requests**: If you have any specific customization requests, such as personalized labels or specific packaging, mention these in the form to help us better understand your requirements. 5. **Submit Inquiry**: Once you have filled in all the details, submit the form. Our dedicated customer service team will review your request and get back to you within 2-3 business days. 6. **Direct Email**: Alternatively, you can directly email us at info@kozydecors.com with your inquiry, including all the details mentioned above. After we receive your inquiry, our team will reach out to discuss your needs in detail, provide pricing information, and answer any further questions you may have. At Kozydecors, we are committed to helping you create a memorable event with our high-quality, beautifully crafted candles and wax melts.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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